Engaging with Customers (Buyers) and Internal Teams to collect requirements, define specifications for sellers, develop customer specific guidelines and prepare a time bound project plan is essential for successful delivery of seller integration projects.
This role also supports Sellers & Buyers through the development, end-to-end testing of their integration solution with Ariba Network, real time troubleshooting if necessary.
Advise customers on creative and flexible approaches to speed up their integration to Ariba Network.
Project governance, project coordination, project follow up, client training and client troubleshooting sessions.
Ensure project governance by providing reports and status updates on weekly basis for internal teams and buyer organization on all the projects he/she is engaged in.
Support or maintain project plan for deployment and support.
Active role in data gathering for the implementation.
Provides on-going support of cloud based products.
Implements processes across all related applications (SAP/non-SAP).
Lead resolution of implementation issues.
Supports go live of projects.
Bachelor’s degree preferred.
3+ years of experience in IT Consulting or a similar area.
Knowledge around project management, focusing on the main needs for a project to run.
Experience creating and delivering presentations on project related work to team members, management, and customers.
Strong technical and customer facing experience.
Experience with XML and or EDI related data format, and with standard communication protocols of business documents (AS2, HTTP/S etc.).
The position requires fluent English language skills.
Italian language skills would be of benefit.
Ability to communicate clearly and effectively with project stakeholders (internal & external), both verbally and in writing.
Curious and interested in growing both functional and technical knowledge, around Ariba Network related to procurement, accounts payable and supplychain processes.
Technical IT background, with some understanding and exposure to EAI, middleware, and other integration tools.
Ability to adapt and navigate in an international and multicultural environment.
Additional preferred qualifications:
Understandings of the functional processes involved in procure to pay activities, and the electronic transactions that support them.
Knowledge related to supply chain processes.
Experience with SAP Integration solutions (SAP PI/PO, iDocs, etc...).
Experience with SAP MM and/or other procurement modules.
Seller Integrators (SI) team is responsible for managing integrations of customers to Ariba Network through electronic data exchange (cXML, EDI, CSV, etc.) using 6 stage methodology (Planning, Development, Test, Deploy, and Go Live). SI team supports multiple projects, provides technical support, escalates issues, and offers solutions contributing to the success of the supplier roll out strategy of multiple buyers. SI team is in charge of seller integration projects with Ariba buyers within agreed timelines whilst respecting Ariba standard of quality, as well as the SI team’s targets.