Case Studies

Reshaping the Buying Settlement Process


  • Procurement

  • Retail
The project started in 2012 and was focused on the integration of applications towards the clients. The organisation had to build a team that is stable and reliable and where knowledge and skills are obtained and not easily lost due to the high turnover of people.

Customer Profile

Headquartered in Palo Alto, CA with 5000 people on board, the company is the world’s largest business commerce network. It combines industry-leading cloud-based applications with the world's largest Internet-based trading community to help companies discover and collaborate with a global network of partners. Using the firm’s Network, businesses of all sizes can buy, sell, and manage their cash more efficiently and effectively than ever before to simplify inter-enterprise commerce and enhance the results that they deliver.

About the project

The company provides procurement platform which enhances the invoice handle between buyers and suppliers. The solution improves the entire buying settlement process end-to-end or partially, yet achieving compliance and control.


The company chose to work with Proxiad Bulgaria for many reasons. Among other things, Proxiad Bulgaria has a “Silicon Valley” culture which lowers the people turnover rate significantly. Due to our work environment and culture, Proxiad has loyal and reliable employees, and this is one of the things Ariba values the most as they constantly invest in their team’s training, knowledge base, and skills improvement.


We set up a dedicated team of an Integration Manager and QAs that went through thorough initial training to be able to get perfectly acquainted with the company’s business case. This is also valid for current newcomers because since, due to its excellent performance, the team has been steadily growing.

The projects are based on short time sprints with multiple stages, starting from defining project scope going through configuration, development, testing, deployment, and going live. Our team is responsible for the time and technical management of the projects. The scope of work goes from managing end-to-end supplier integration, troubleshooting failed/rejected documents and fixing file formats to ensuring timely completion of each milestone.
To be able to answer better to consumers’ needs and create an environment where employees can grow and develop themselves, we’ve divided the team in two – seller side and buyer side. A noteworthy fact is that each of the professionals involved in the project speaks more than 1-2 foreign languages – English, German, French, or Dutch.


Technical knowledge for EDI: CXML, Edi FACT D98A, EDI-ANSI X12, CSV, others

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